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swordmageSo it was my last Saturday of work today. Which was nice. If one discounts the guy who showed up just as I was getting ready to leave (circa 4 pm). I'd told his four year old son to stay away from our window this morning, and he'd come back to tell me off, as I was apparently very rude at the time. Said all his kid wanted to do was play with some toys. To which I said "In the window, right?" Father replied "Yes, in the window." Apparently all his son could talk about all day was "the mean lady in the toy store."
I'll admit, he sort of hurt me by saying that. However, there are signs all over asking people to not touch things in the wondow. At least once a week someone gets pissed that we tell them to leave the items there alone. You learn to deal with it. The best line out of the whole thing was "You've made quite an impression on a four year old." I told the guy, "Listen, I'm sorry I was rude. However, something could have happened to the window that would have hurt your son. I'm sorry." My boss was standing at the register throughout this exchange, here's what he said afterward.
Joe: What was that all about?
Me: Apparently I told his son to get out of the window this morning. The kid was upset and all he could talk about was...
Joe: "The mean lady at the toy store." (with a smile) You've got a reputation.
I honestly love my boss. He didn't get upset over the conversation (whwich would be lame, but what the guy said still hurt me), and completely understood my side. He's a great guy to work for.
So I was telling dad about it when he picked me up. It was interesting. He was talking about how it seems like people get angry if you say the slightest thing to their child, even if the kid deserved it. (May I add that I know I wasn't rude to the kid. When asking someone to get out of the window (or alerting parents to the fact), I usually say something along the lines of "Could you please leave the window alone? Something mught break and I don't want you to get hurt.")
And I've had several people like that. If I tell them to leave something alone, they get angry. Because, as you know, the customer is always allowed to do whatever they want. I was about to laugh at the lady yesterday who had informed me I'd just lost a sale. We may be small and independent, but I'd just sold a $250 Steiff bear, which alone was more then my total sales on one of the days earlier this week. You were looking at Sanrio. A $5 sale isn't about to make a giant difference in my day.
Dad also pointed out that if at 4, all the kid could talk about was the "mean lady in the toy store," he really needed to get out more. because the world isn't full of nice people, and this kid clearly hadn't figured it out yet.
It really made my day.
I'll admit, he sort of hurt me by saying that. However, there are signs all over asking people to not touch things in the wondow. At least once a week someone gets pissed that we tell them to leave the items there alone. You learn to deal with it. The best line out of the whole thing was "You've made quite an impression on a four year old." I told the guy, "Listen, I'm sorry I was rude. However, something could have happened to the window that would have hurt your son. I'm sorry." My boss was standing at the register throughout this exchange, here's what he said afterward.
Joe: What was that all about?
Me: Apparently I told his son to get out of the window this morning. The kid was upset and all he could talk about was...
Joe: "The mean lady at the toy store." (with a smile) You've got a reputation.
I honestly love my boss. He didn't get upset over the conversation (whwich would be lame, but what the guy said still hurt me), and completely understood my side. He's a great guy to work for.
So I was telling dad about it when he picked me up. It was interesting. He was talking about how it seems like people get angry if you say the slightest thing to their child, even if the kid deserved it. (May I add that I know I wasn't rude to the kid. When asking someone to get out of the window (or alerting parents to the fact), I usually say something along the lines of "Could you please leave the window alone? Something mught break and I don't want you to get hurt.")
And I've had several people like that. If I tell them to leave something alone, they get angry. Because, as you know, the customer is always allowed to do whatever they want. I was about to laugh at the lady yesterday who had informed me I'd just lost a sale. We may be small and independent, but I'd just sold a $250 Steiff bear, which alone was more then my total sales on one of the days earlier this week. You were looking at Sanrio. A $5 sale isn't about to make a giant difference in my day.
Dad also pointed out that if at 4, all the kid could talk about was the "mean lady in the toy store," he really needed to get out more. because the world isn't full of nice people, and this kid clearly hadn't figured it out yet.
It really made my day.
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no subject
Date: 2004-09-04 08:52 pm (UTC)*innocently elbow-shoves the kid through the window*
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Date: 2004-09-05 01:09 pm (UTC)I don't like children much.